LIGHTING TEXT ON THE PROTECTION OF PERSONAL DATA
As MVC Tourism Real Estate Construction Transportation Industry and Trade Limited Company (myvillacity); The security and confidentiality of the personal data of our valued customers is among our top priorities. For this reason, we are making this text available to you in order to fulfill our obligation of disclosure arising from Article 10 of the Law on the Protection of Personal Data No. 6698. Personal Data means any information that makes your identity specific or identifiable.
We would like to explain to you the information about your personal data processed by MVC, the purposes for which they are processed, the recipient groups to which they can be transferred, the collection method, the legal reason and the personal data in question.
1. WHICH PERSONAL DATA IS PROCESSED?
Persons who rent villas (holiday residences) on the website www.myvillacity.com.tr created by MVC are defined as "Customer". If you make a residence reservation through our website, the following personal data can be processed.
• Your Identity Information: Your name, surname, T.R. Your Identity Number and age information (only processed in accordance with the legislation if there is a child or there is a danger/disease due to age.)
• Your Contact Information: Your mobile phone number, e-mail address and notification address.
• Your Customer Transaction Information: Your reservation and billing information about the rented house, your entry and exit process information, your request and complaint information, the information you personally share in your comments and questions in case you comment or ask a question about the villas on our website, www.myvillacity.com assistant information about the content of conversations made with the chat channel, your IBAN numbers, bank account numbers and payment information.
• Your Transaction Security Information: IP address information, cookie information
• Your Legal Transaction Information: Information in correspondence with authorized persons, institutions and organizations, information in lawsuit and enforcement files, your legal information request information,
• Your Audio Recording Information: Your audio recording in case of a call with the call center.
• Your Visual Recording Information: Your visits to www.myvillacity.com and your residential camera recording information in the villas (if available).
2. WHAT IS THE LEGAL BASIS FOR OUR PROCESSING OF YOUR PERSONAL DATA?
myvillacity processes your personal data for the following purposes, based on the reasons for compliance with the law specified in Articles 5, 8 and 9 of the Personal Data Protection Law and listed below.
• Based on the legal reason that myvillacity is clearly stipulated in the legislation to which it is subject, especially the Law 6563 on the Regulation of Electronic Commerce, the Turkish Commercial Code No. 6102, the Turkish Penal Code No. 5237 and the Law on the Protection of the Consumer No. 6502; Fulfilling our obligations arising from the legislation, especially the activities to ensure the security of the transactions carried out on the website, to carry out the information security processes, to ensure that the activities are carried out in accordance with the legislation,
• Based on the legal reason that the processing of your personal data is necessary, provided that it is directly related to the establishment or performance of the contract; Carrying out the activities of establishing contracts concluded on our website in accordance with the relevant articles of the Law on the Protection of the Consumer, such as distance lease agreements, carrying out the transactions for the realization of your rental and accommodation activities, conducting and supervising the business activities of myvillacity, monitoring the entrance and exit processes to the residence, request regarding our services Evaluation of your complaints and suggestions, execution and control of finance and accounting processes, execution of communication activities,
• Based on the legal reason that it is mandatory for myvillacity to fulfill its legal obligation; Fulfilling the legal obligations specified in the decisions, guides and guides included in the secondary legislation to which myvillacity is subject, especially the Regulation on Distance Contracts and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and informing authorized persons, institutions and organizations Ensuring that the activities are carried out in accordance with the legislation, following and executing the legal affairs, executing the financial and accounting works,
• Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right; execution of legal and litigation affairs,
• Based on the legal reason that data processing is mandatory for the legitimate interests of Myvillacity, provided that it does not harm fundamental rights and freedoms; Carrying out activities for the development and improvement of the services offered by Myvillacity,
• Based on the legal reason for your explicit consent; transfer of personal data abroad.
FOR WHAT REASON AND TO WHOM IS THE TRACE TRANSFERRED?
It is very important that your personal data is accurate and up-to-date so that we can fully and properly fulfill our contractual and legal obligations. Myvillacity takes care to process your personal data in accordance with basic legal principles, by taking the necessary technical and administrative security measures. Since the execution or control of business activities, ensuring business continuity, operation of digital infrastructures necessitate continuous data flow with different stakeholders, we have to transfer the personal data we process to third parties for certain purposes. For this, we have to work with various business partners and service providers.
Your personal data, determination of customer environment, providing housing rental and accommodation activities, managing your help and support requests to Myvillacity, carrying out activities to increase your experience and satisfaction, carrying out activities for the development and improvement of the services offered by Myvillacity, providing you with a better accommodation experience and to the extent necessary, limited to the purposes specified in the fourth article of this clarification text, especially for the purposes of carrying out activities aimed at increasing your satisfaction, ensuring business continuity, ensuring information security, fulfilling legal obligations: Based on legal reasons, it is necessary for the establishment or performance of the distance lease agreement;
• With the owners of the houses in order to carry out the housing rental and subsequent accommodation processes,
• In order to carry out invoicing processes, our business partners, home owners, legal
with our consultants, banks and service providers, financial advisors,
• Business partners and other service providers providing call center services for the provision of support services,
• With our relevant business partners, consultants and service providers, banks, financial advisors for the management of financial and accounting processes, identification and evaluation of risks, and prevention of fraud,
• In order to fulfill tax obligations, the invoices and collection receipts of the T.C. With the officials of the Ministry of Treasury and Finance,
• With our business partners and service providers who provide, operate or provide services to our IT infrastructure. Based on the legal reasons that data processing is mandatory for the establishment, use or protection of a right, it is clearly stipulated in the legislation to which Myvillacity is subject, and it is necessary for the fulfillment of its legal obligation;
• With auditors, forensic experts, cyber security consultants, tax consultants, other third parties from whom we receive consultancy and services, business partners and lawyers, within the scope of fulfilling legal obligations,
• With authorized public institutions and organizations such as regulatory and supervisory institutions, courts and enforcement offices,
• It may be shared with other public institutions or organizations that are authorized to request your personal data, with our domestic or foreign affiliates, home owners, business partners, contracted banks and third parties from whom we purchase products or services.
4. WHICH PURPOSE AND METHODS ARE YOUR PERSONAL DATA COLLECTED?
Your personal information; Within the scope of all our contractual relations, especially the rent, it is collected and processed automatically from you, from the website, in the electronic environment, for the following purposes.
• Execution and supervision of Myvillacity's business activities,
• Follow-up of the process of making the house ready for accommodation,
• Realization of housing rental transactions on the website and confirmation of the lessor's identity information,
• Execution of the processes for the establishment and performance of the contract,
• Execution and supervision of finance and accounting processes,
• Execution of invoicing processes,
• Carrying out strategic analysis studies,
• Execution of communication activities,
• To provide you with a better accommodation experience and to carry out activities to increase your satisfaction, especially in the case of your express consent, to be able to use it in various marketing and advertising activities, to offer you the houses that suit your preferences,
• Contacting and informing about the conditions, current status and updates of the contracts concluded on our website in accordance with the relevant articles of the Law on Distance Rental Agreement and Consumer Protection,
• Evaluation of your requests, complaints and suggestions regarding our services,
• Execution of post-service support services,
• Execution of advertising activities,
• Execution of information security processes,
• The activities are carried out in accordance with the legislation.
ensuring that the
• Follow-up and execution of legal affairs,
• Providing information to authorized persons, public institutions and organizations.
5. HOW DO WE PROTECT YOUR PERSONAL DATA?
Myvillacity undertakes the responsibility as data controller to establish the necessary organization, take and adapt the technical measures in order to protect the confidentiality and integrity of your personal data in accordance with the applicable legislation provisions. Being aware and aware of our obligation in this regard;
• Your personal data that you transmit to Myvillacity via the website are protected by using the services offered in accordance with the latest technological developments.
• Your personal data is only accessible to authorized employees of the company, but it is based on the internet.
processed in electronic media and physically protected data recording systems.
• Risk analyzes are carried out on a regular basis regarding personal data processing activities and risks are evaluated.
Actions are taken to reduce it.
• Penetration tests are carried out at periodic intervals in accordance with international and national technical standards on data privacy.
• Access and authorization controls are implemented to prevent unauthorized access to personal data.
6. WHAT ARE YOUR RIGHTS REGARDING THE PROTECTION OF YOUR PERSONAL DATA?
By applying to Myvillacity with the methods in Article 7,
• Learning whether your personal data is processed,
• Requesting information about it if it has been processed,
• To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
• Knowing the third parties to whom it has been transferred in the country or abroad,
• Requesting correction of personal data if it is incomplete or incorrectly processed,
• Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK,
• Requesting notification of the transactions made in accordance with your rights in the form of correction, deletion and destruction mentioned above, to third parties to whom personal data has been transferred,
• Objecting to the emergence of a result against you by analyzing your processed personal data exclusively with automated systems,
• You have the right to demand the compensation of your damage in case you suffer damage due to the processing of your personal data in violation of the relevant legislation.
7. CONTACT FOR YOUR RIGHTS AND CLAIMS
You can send your questions and requests regarding your personal data to the Data Controller with a petition prepared in accordance with the conditions specified in the Communiqué on Application Procedures and Principles, or by applying to "MVC Emlak Turizm İnşaat Taşımacılık Sanayi ve Ticaret Limited Şirketi Application" by the following methods.
APPLICATION METHOD ADDRESS TO SIGN UP
Personal Written Application Islamlar Mahallesi akbel street no:275
Kalkan/ Kas/ ANTALYA
Notary Public, Kalkan District, Cumhuriyet Street, A
Blok, No:38/2 Kas/ANTALYA
With Secure Electronic Signature or Mobile Signature
Signed and Registered Electronic Mail (KEP) info@myvillacity.com.tr
*Relevant Persons who will apply for "Personally Written Application" must submit documents proving their identity.
**We kindly ask you to write "Relevant Person Request for the Law on the Protection of Personal Data" in the notification envelope of the application form or in the subject of the e-mail.
myvillacity reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of changes that can be made in the current legislation.
